Return Policy

Returns are only accepted if the products you wish to return are in the same condition in which you received them, ie the security tape has not been unsealed or their packaging has been breached, together with the retail receipt.

If you wish to return the products you purchased from Sensities, you must notify us in writing at info@medicalskin.com stating the date / number of the purchase document as well as the reason for the return) within 14 days. Provided you receive written return approval from CSK Medical Skin LTD you will be sent the address to which the products are to be returned.

In case of return of the products and depending on the way you chose to pay for your order and also the way in which their return will take place, your refund will be completed within 7 days from the date we receive the products. The refund can be made by crediting your account to CSK Medical Skin LTD.